Technology Boston, MA 230 employees
SMB Managed IT Services Recurring Revenue Model
Managed IT services provider with 620 SMB clients and $28M MRR across the Northeast
About This Business
Cloudpoint IT Services is a managed IT services provider delivering help desk, network management, cloud migration, and cybersecurity services to 620+ SMB clients across New England and the Mid-Atlantic. The business model generates 85% recurring monthly revenue with strong client retention. A proprietary client health monitoring dashboard enables proactive service delivery and reduces churn.
Key Highlights
620+ SMB clients with 85% of revenue from recurring managed services contracts
93% annual client retention rate with average contract length of 4.2 years
NOC and help desk operations staffed 24/7 with 15-minute average response SLA
Microsoft Gold Partner and Cisco Premier Partner certifications
Revenue per technician of $195K — above the MSP industry benchmark of $160K
Financial Overview
Reason for Selling
Part of a PE-backed MSP platform that is divesting non-core regional operations to focus capital on larger metropolitan markets.
Documents Available in Data Room
Financial Statements
Tax Returns
Legal Documents
Operational Documents
Estimated Value
$35.6M – $44.2M
Asking Price
$39.9M
Company name and seller contact revealed after purchase. One-time fee.