Privacy Policy

Exiter.ai, Inc. (“Exiter”, “We”, “Us”, or “Our”), is committed to protecting Your privacy. This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You visit Our website at https://exiter.ai (the “Website”) and use Our services (the “Services”). Please read this Privacy Policy carefully. By using the Website and Services, You agree to the collection and use of information in accordance with this policy.

1.1 Information You Provide Directly

• Account Information: When You register for an account, We collect Your name, email address, and role (buyer or seller).
• Business Listing Information: If You are a seller, We collect information about Your business, including financial data, operational details, revenue metrics, and any other information You submit for Your listing.
• Data Room Documents: Documents You upload to a Data Room, including financial statements, legal documents, contracts, and other business materials.
• Communications: Messages You send through the platform, including inquiries, responses, and negotiations between buyers and sellers.
• Payment Information: When You purchase Data Room access or other paid Services, We collect payment information. Payment processing is handled by third-party payment processors; We do not store complete credit card numbers.

1.2 Information Collected Automatically

• Usage Data: We collect information about how You interact with Our Services, including pages visited, features used, time spent on pages, and click patterns.
• Device Information: We collect information about the device You use to access Our Services, including device type, operating system, browser type, and screen resolution.
• Log Data: Our servers automatically record information when You access Our Services, including Your IP address, browser type, referring/exit pages, and timestamps.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect and track information and to improve Our Services. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent.

1.3 Information from Third Parties

We may receive information about You from third-party services that You integrate with Your Exiter account, such as financial tools or analytics platforms, solely for the purpose of populating Your business listing with accurate metrics.

We use the information We collect for the following purposes:

• To provide, maintain, and improve Our Services
• To process transactions and manage Your account
• To prepare business valuations for sellers
• To facilitate the Data Room and document sharing between authorized parties
• To send You transactional communications (e.g., magic link emails, access notifications)
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues, fraud, and security concerns
• To enforce Our Terms of Use and other agreements
• To respond to Your inquiries and provide customer support
• To comply with legal obligations

We do not sell Your personal information. We may share Your information in the following circumstances:

• With Other Users: Certain information from Your profile and listing is shared with other users of the Marketplace as part of the normal operation of the Services. Sellers’ business information is displayed to prospective buyers. Buyer information is shared with sellers when a buyer requests Data Room access.
• With Service Providers: We share information with third-party service providers who perform services on Our behalf, such as email delivery (Resend), payment processing (Stripe), cloud hosting, and data storage (Supabase). These providers are contractually obligated to protect Your information.
• With Affiliates: We may share information with Our affiliated entities for operational, analytical, and compliance purposes.
• For Legal Compliance: We may disclose Your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Exiter, Our users, or the public.
• In Business Transfers: If Exiter is involved in a merger, acquisition, or sale of assets, Your information may be transferred as part of that transaction.

We take the security and privacy of Data Room documents seriously:

• Documents in the Data Room are only accessible to the seller who uploaded them and buyers who have been granted access.
• The Data Room is designed to prevent unauthorized downloading of documents. Documents are rendered in a secure viewer that does not permit direct downloads.
• Access to each Data Room is logged and auditable. Sellers and administrators can review who has accessed the Data Room and when.
• Data Room access can be revoked at any time by the seller or by Exiter.

We implement reasonable technical and organizational measures to protect Your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure, access-controlled cloud storage for documents
• Authentication via secure magic link tokens
• Regular security reviews and monitoring
• Role-based access controls within the platform

However, no method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your information, We cannot guarantee its absolute security.

We retain Your personal information for as long as Your account is active or as needed to provide You the Services. We will also retain and use Your information as necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements. When Your account is deactivated, We may retain certain information for a reasonable period for legal, audit, and compliance purposes.

Data Room documents are retained for as long as the associated business listing is active. Sellers may request deletion of their Data Room documents at any time by contacting Us at admin@exiter.ai.

Depending on Your location, You may have the following rights regarding Your personal information:

• Access: You may request a copy of the personal information We hold about You.
• Correction: You may request that We correct inaccurate or incomplete information.
• Deletion: You may request that We delete Your personal information, subject to certain exceptions.
• Portability: You may request a copy of Your data in a structured, commonly used, machine-readable format.
• Opt-Out: You may opt out of receiving promotional communications from Us by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact Us at admin@exiter.ai.

If You are a California resident, You have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information We collect, use, and disclose about You.
• The right to request deletion of Your personal information.
• The right to opt out of the sale of Your personal information. We do not sell personal information.
• The right to non-discrimination for exercising Your privacy rights.

Your information may be transferred to and processed in countries other than the country in which You reside. These countries may have data protection laws that are different from the laws of Your country. By using Our Services, You consent to the transfer of Your information to the United States and other countries where We operate.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If We become aware that We have collected personal information from a child under 18, We will take steps to delete such information.

Our Website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage You to review the privacy policies of any third-party sites You visit.

We may update this Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.

If You have any questions about this Privacy Policy, Your personal information, or Our data practices, please contact Us at:

Exiter.ai
Exiter.ai, Inc.
Email: admin@exiter.ai